"Equipping you with Biblical wisdom to win in the marketplace."

Archive for August, 2006

Resisting God Will Wear You Out

Thursday, August 31st, 2006

“Thus says the LORD, Stand you in the ways, and see, and ask for the old paths, where the good way is, and walk in it, and you shall find rest for your souls. But they said, we will not walk in it.” (Jer 6:16) Ahhh… That sometimes elusive “good way” - the one that gives me rest. Why does it give us rest? How does it give us rest? That “good way” is proven. It is God’s way which He has embedded in His word and in the things He has created. When we resist that way, we resist God and that will wear you out!

There is rest, even in the midst of exhaustive labor, if the labor is a labor of love and if the end result is something “good”. Doing things well carries with it a deep sense of satisfaction and that satisfaction is carried over to our customers. If you’ve ever owned a car that needed a lot of repair and then one day graduated to a quality automobile, you no doubt entered into rest. You stepped into the fruit of the manufacturer’s labor and if their labor sprung from the “good way”, you likely experienced rest for your soul.

That’s what I want my customers to experience. That’s what I want your customers to experience: Rest for their soul. And when they do, they will spread the word and become loyal, supportive customers. 

Discovering the "Good Way" Together

Thursday, August 31st, 2006
Yesterday we touched on “the good way” where we can learn the “way of excellence” and reflect God’s glory in the marketplace. To learn the “way” and actually know how to live it out, let’s consider Jesus. After all, He said He was the way and invited us to take on His yoke, His set of teachings of the ancient “way”, and learn from Him.
If we are to take on His yoke, that means that He wants us to know what He knows and we can begin by becoming a serious student of the Bible, His Word. Have you ever thought of the Old Testament as a place to study business? Have you ever looked at Genesis, for instance, and looked for practical applications to business? In Genesis, we learn about passing on the inheritance of the heart. Chapters 6 and 7 give us an excellent model for strategic planning.
Spend a couple of weeks in Genesis 1 and ask the Holy Spirit to teach you the application of the creation story to business. When you see that God created the heavens on day 2, study out all the references to heaven and heavens to see what they speak of. You will learn that they are the seat of His authority. Wait till we get to the land and sea. They explode with meaning and practical application.
What haunts me more than anything, is knowing that what I write today will appear dim in the light of future revelation. But it is the light I have and you’re invited to join me as we together discover the “good way”. And when you have a perspective that might help us corporately, please post those insights to the blog so that we might, together, become like Him.

Are You Weary and Heavy Laden?

Monday, August 28th, 2006
“Thus says the LORD, Stand you in the ways, and see, and ask for the old paths, where the good way is, and walk in it, and you shall find rest for your souls. But they said, ‘we will not walk in it’.” (Jer 6:16) Not sure where the “good” way is? I am speaking of the way of excellence when it comes to our business dealings. “Good” is one of our corporate values and we have found the way.
 
The first five books of the Bible (the Torah or the law) were referred to as “the way”. They are full of instruction for business and life. Jeremiah is lamenting the fact that his contemporaries had not chosen the good way, the way of the ancients, and were therefore, weary and heavy laden. Jesus later came to fulfill the law, claiming that He embodied the way and invited those that labored and were heavy laden to come to Him, take His yoke and learn from Him.
 
I recently heard Rob Bell on a Nooma DVD explain that rabbis would have their individual insights into the “way” and would create a written and oral set of interpretations which were called that rabbi’s “yoke”. It was a high honor and privilege to take on a rabbi’s yoke and if you did, you would know what that rabbi knew, could do what that rabbi did and would be like that rabbi. They were highly selective in extending their yoke. Then Jesus came along and said that His yoke was easy and His burden light. He also said that we could learn that “good” way, have the mind of Christ (1 Co 2:16) and do what He did - and even more (John 14:12). I don’t know about you, but I want in on that action! (Continued tomorrow)

What Separates You From Your Competition?

Friday, August 25th, 2006
The 4th guiding principle to consider as a corporate value is what the Bible calls “good”. Not “good” as in “OK”, but rather “good” as in “without defect”. During the seven days of creation, we see that God called His own works “good” and we know they were most excellent. As a corporate value, we have determined to strive for “excellence” in all that we do. So how can we live that out in business?
When we create a product at Selling Among Wolves, we work with the best graphic designer I know (M.R. Herron Productions) and do our best to deliver high quality sound and content. I believe that when we deliver excellence, it helps our business and we enhance God’s reputation on Earth. The same is true for service. Take the time to get specific about what “good” service looks like. When I ask my clients what separates them from their competition, they tell me their product and service is good. Well guess what? All their competitors say the same thing. So, how do you differentiate yourself? What does “good” service look like? How can you define your service with enough specificity to clearly separate you from the pack?
Are you fast? If so, how fast? Are you skilled? If so, what training do your service people have that gives them the edge? What does that mean to the customer? Do you have a no hassle refund policy? How quickly do you fill their orders? How can you WOW your customers? When God created the Earth, I think the angels said “WOW”! When we serve our customers, let’s strive for WOW and give the glory to God.

Going to War for Peace

Thursday, August 24th, 2006
We are finishing up today on the subject of peace as a guiding principle. We have discussed the importance of bringing peace to your prospects and customers, but as the saying goes, “You can’t export what you don’t have.” Peace begets peace just like agitation begets agitation. You must determine to find the place of peace before you engage the client. And for that, you will have to go to war.
Not against flesh and blood, but against all those spiritual forces which try to keep you out of peace. Why do they fight you so? Because the best decisions are made from a position of inner peace and the worst are often made during a lack of peace. The Bible teaches in Proverbs 3:17 that all the paths of wisdom are peace. If you want the wisdom of God, it will be found on the path of peace.
How often we get off the path of peace. And don’t our children or spouses or coworkers or even clients know it? Find the path of peace and you will have wisdom enough for all your clients, friends and family too. Jesus said, “In your patience, possess your souls”. So how do you find the path of peace? You must choose it with perseverance and determination. You know what peace is; Fight to obtain that. The writer of Hebrews said, “Labor to enter the rest.” It’s the hardest work you will ever do and perhaps the most rewarding; for in that place, you will find everything else you need for life and business.

Understanding Your Customer's Storms

Wednesday, August 23rd, 2006
Continuing on yesterday’s track of God’s guiding principles; we are talking about bringing peace to our customer’s storms. The tempest your prospect or customer is in may be well hidden from view. It may be an internal storm of discontent with their web hosting company or copier service company, etc. and your job is to recognize the symptoms, diagnose the problem and prescribe a sound solution. Depending on the strength of your presentation, it’s possible to calm their storm before you deliver on the solution.
People generally don’t like problems or storms in their life. They want everything to go smoothly, but it rarely does; finding someone who is able to bring peace to their storm is of great value and those peacemakers who solve client storms, will be thought to be the offspring of God (Mat 5:9). If you want that kind of reputation, become very skilled at uncovering pain through good questions that identify not only the pain, but the cause, effect and implications of that pain. Learn what peace looks like to them. Understand their dreams, their goals and what’s standing in the way. Get familiar with their history and in the process, build a relationship upon which they find themselves resting.
If you ask good questions, you will instill confidence and by the calmness you exude, develop an expectation of a good outcome. Don’t try to bring your solution to bear until they know that you know about their storm and that usually comes from asking questions and listening with care. Bring peace.

Bringing Peace to Your Customers

Tuesday, August 22nd, 2006
After God enabled vision on day one of creation, He created the heavens from which would flow His authority. In searching Scripture, we can identify seven prominent guiding principles by which His authority is administered. We have already covered that His ways are both just and true. Today, we examine the third guiding principle of peace.
Proverbs 3:17 teaches that God’s paths of wisdom are peace, so as a business owner wanting to emulate God’s ways to your customers, consider bringing peace to them. Most of what we buy is not so much because we want the thing we are purchasing, but rather to obtain its benefits. I don’t want to own a car, but I do because it beats walking ten miles in the rain. I don’t want to buy dinner, but I do want to get out of hunger, etc.
What storms are your customers experiencing that are the kind your business is called to calm? The better you understand the “storm” behind the purchase decision, the better able you are to bring peace (your business solution) in the midst of that storm and calm their rough waters. The better you become at calming storms quickly, the more your reputation grows favorably in the marketplace. People will marvel at your peace-making abilities and want to experience the peace you bring. How do you bring peace to your customers?

Can You Compete With Liars and Win?

Monday, August 21st, 2006
Our second guiding principle is “truth”. Proverbs 21:6 warns us “The getting of treasures by a lying tongue is an empty and unstable possession of them that seek death.” Yes, those who lie to obtain treasure are plotting their own demise. They’re actually setting a trap for themselves. Why do they not see it? The Psalmist said that God desires truth in our inward parts and He requires us to speak truth in our heart. You see, outward lying begins with an inward lie you tell yourself… that no one will know, or be hurt, when we in fact are the first to know and become the first victim of the lie we tell.
How can an honest man compete with a lying competitor and win? It’s rather easy actually. If you were the only honest competitor in your market, you would, over time, develop a large and loyal following. Proverbs 12:19 says, “The lip of truth shall be established forever: but a lying tongue is but for a moment.” The lying tongue may be believed in the short term, but once discovered, credibility is lost and the liar must move on to new territory. The truthful vendor will be established for the long term.
Think about it: If there was an honest car dealer in your town who sold the brand you liked and their reputation was impeccable, wouldn’t you want to do business there? Yes, honest people do go out of business everyday, but not from being honest. They lack other knowledge and skills we shall discuss in the weeks ahead. Buy the truth and sell it not. Selah.

How Does a Just Man or Woman Live?

Friday, August 18th, 2006
We are continuing our study on the Genesis Model: What the 7 Days of Creation Teach About Business. On day one God said, “Let there be light,” which speaks of vision. On day two, “God created the heavens,” which refers to the seat of His authority (see August 2nd blog). God governs everything by His laws. They are, in effect, the guiding principles for His conduct. The one we are looking at today is the idea of being “just”.
In our business, we have adapted this as one of seven guiding principles and before engaging in any activity or recommending any course of action, we ask, “Is it just?”  But what are the Biblical hallmarks and practical applications of being “just”? Proverbs 10:20 contrasts the just with the wicked by stating that the tongue of the just is as choice silver. In other words, from the rich treasury of the heart, the just person brings forth words that add value to the listeners and builds them up, while the heart of the wicked has very little treasure upon which to draw and adds little or no value to the hearer.
The “just” person values wisdom and brings it to the equation (Pr 10:31) and has a reputation for walking in integrity (Pr 20:7). Walking in integrity is simply conforming reality to the words you have spoken (keeping your word) while honesty is conforming your words to the reality of what really happened. A “just” person seeks the good of those who walk upright while the wicked plot their downfall (Pr 29:10). “Just” persons admire and help those who aspire to do good and encourage the best in others. Last but not least, they live their lives with unanswered questions, trusting in God to bring them through. In short, they live by faith. (Hab 2:4)
 

Your Boldness Can Turn the Tide for a Nation

Friday, August 18th, 2006

Far too many are paralyzed by “not knowing” and the end result is often missed opportunity. One respondent to the blog pointed out, “it is through faith AND PATIENCE that we inherit the promises”. (Heb 6:12) Absolutely correct! Another one pointed out the need to wait on God. Again… absolutely correct! Most of us lack the patience to wait on God and as a result, we head into battle without knowing the strategy and we get whooped!

However, I want you to consider Jonathan in 1 Samuel 14: “And Jonathan said to the young man that bore his armor, Come, and let us go over unto the garrison of these uncircumcised: it may be that the LORD will work for us: for there is no restraint on the LORD to save by many or by few.” Here he is considering attacking a garrison of enemy soldiers with only an armor bearer at his side. There was a lot at stake here.

They needed God’s wisdom. Though many would argue against two guys with one weapon attacking an enemy garrison, Jonathan wanted God’s perspective. He had an immense trust in God and decided that once he revealed himself to the enemy, if the enemy dared them to attack, they would; but if not, they wouldn’t.  Jonathan actually believed that God would answer him that way and bet his life on it. When the other Hebrews who were cowering in holes saw his faith and his courage, they joined him in the battle and the enemy was routed! Sometimes, my friends, your faith and courage is desperately needed by others to turn the tide for good. It is possible to over deliberate. Selah.